One Harmony
One Harmony is a free membership program that can be used at Okura HOTELS & RESORTS, nikko hotels international, and HOTEL JAL CITY.
In addition to accumulating points every time you use the hotel, we also offer special privileges unique to Hotel Nikko Kanazawa on top of the basic privileges of One Harmony, Available in Japan, around the world, and in a wide range of ways.
MEMBERSHIP BENEFITS~Enjoy special benefits exclusive members~
Accommodation benefits
| Member | Loyal | Exclusive | ||
|---|---|---|---|---|
| Exclusive Plus | ||||
| Late check-out | - | - | 15:00 | 15:00 |
| One Rank Upgrade for Guest Rooms | - | 〇(Up to 5 nights) | 〇 | 〇 |
| Member Rate(Loyal、Exclusive、Exclusive Plus) | - | 〇 | 〇 | 〇 |
| Complimentary Breakfast | - | - | - | 〇 |
| Complimentary Stay Coupons (Members who earn 50,000 points) |
- | - | - | 〇 |
※We may not be able to prepare it on busy days such as full occupancy.
※Free one category upgrade : It is available unlimited for Exclusive and Exclusive Plus Members and up to five nights for Loyal Members. (*Subject to availability)
※Benefits apply only to hotel stays reserved through Okura Nikko Hotels Reservation Center, our official websites, or directly to the hotel by phone or e-mail.
※Present your Member Card or Digital Member Card when you check in.
| Late check-out(※2) | |
|---|---|
| Member | - |
| Loyal | - |
| Exclusive | 15:00 |
| Exclusive | 15:00 |
| One Rank Upgrade for Guest Rooms | |
|---|---|
| Member | - |
| Loyal | 〇(Up to 5 nights) |
| Exclusive | 〇 |
| Exclusive Plus | 〇 |
| Loyal and Exclusive | |
|---|---|
| Member | - |
| Loyal | 〇 |
| Exclusive | 〇 |
| Exclusive Plus | 〇 |
| Complimentary Breakfast | |
|---|---|
| Member | - |
| Loyal | - |
| Exclusive | - |
| Exclusive Plus | 〇 |
| Complimentary Stay Coupons (Members who earn 50,000 points) |
|
|---|---|
| Member | - |
| Loyal | - |
| Exclusive | - |
| Exclusive Plus | 〇 |
※We may not be able to prepare it on busy days such as full occupancy.
※Free one category upgrade : It is available unlimited for Exclusive and Exclusive Plus Members and up to five nights for Loyal Members. (*Subject to availability)
※Benefits apply only to hotel stays reserved through Okura Nikko Hotels Reservation Center, our official websites, or directly to the hotel by phone or e-mail.
※Present your Member Card or Digital Member Card when you check in.
Plus One Benefits
| Loyal | Exclusive | ||
|---|---|---|---|
| Exclusive Plus | |||
| Early check-in | 14:00 | 13:00 | 13:00 |
| Welcome drink (alcohol or soft drink) |
- | 〇 | 〇 |
| Tea ticket (Coffee or Tea) |
〇 | - | - |
| Special Rate for Parking Lot *1 | 〇 | 〇 | 〇 |
*1 Members are eligible for the same benefits.
JPY 800 per night(Regular rate: JPY 1,500)Subject to availability of the dedicated underground parking. Some parking lots are not eligible, so please refer the hotel web site about details.
| Early check-in | |
|---|---|
| Loyal | 14:00 |
| Exclusive | 13:00 |
| Exclusive Plus | 13:00 |
| Welcome drink (alcohol or soft drink) |
|
|---|---|
| Loyal | - |
| Exclusive | 〇 |
| Exclusive Plus | 〇 |
| Tea ticket (Coffee or Tea) |
|
|---|---|
| Loyal | 〇 |
| Exclusive | - |
| Exclusive Plus | - |
| Special Rate for Parking Lot *1 | |
|---|---|
| Loyal | 〇 |
| Exclusive | 〇 |
| Exclusive Plus | 〇 |
*1 Members are eligible for the same benefits
JPY 800 per night(Regular rate: JPY 1,500)Subject to availability of the dedicated underground parking. Some parking lots are not eligible, so please refer the hotel web site about details.
Also applies to roommates
Per night
per stay
Mileage Benefits
JAL Mileage Bank (JMB) Members can earn bonus miles for an eligible rate plan (J-SMART) when staying at Okura Hotels & Resorts, Nikko Hotels International and Hotel JAL City hotels.
| Loyal | Exclusive | ||
|---|---|---|---|
| Exclusive Plus | |||
| JMB Bonus Miles | 10% | 30% | 30% |
※Bonus miles will be added to hotel-basic miles.
※Certain hotels are not eligible for benefits.
| JMB Bonus Miles | |
|---|---|
| Loyal | 10% |
| Exclusive | 30% |
| Exclusive Plus | 30% |
※Bonus miles will be added to hotel-basic miles.
Restaurant Benefits
Enjoy special discounts at participating restaurants.
| Restaurant | Discount |
|---|---|
| Fountain | 10% |
| The Garden House | 10% |
| Benkay | 10% |
| Toh-Lee | 10% |
| Icho | 10% |
| Restaurant | Discount |
|---|---|
| Vol de Nuit | 10% |
| Le Grand Chariot | 10% |
| La PLAGE | 10% |
| Room Service | 10% |
※Applicable at participating restaurants with or without staying at a hotel.
※Present your Member Card when settling the bill.
※Applicable number of people including the member for Restaurants and Bars discount is up to 10 people in principle.
※This benefit may not apply to specific menus.
※Not combinable with JAL coupon, earning JMB Restaurant Miles and other discount offers.
Anniversary benefits
We invite you to celebrate your special day with us.
You can use this offer once for a hotel stay and once for a dessert service at a applicable restaurant during a total of three months, including the month before and the month after your desired anniversary.
※Sign In to your account and set your Anniversary Date on your My Profile page to activate the award.(Available from April 1st 2026)
〇Anniversary Room Discount
Loyal, Exclusive & Exclusive Plus members enjoy 30% off the Available Rate on Deluxe category rooms, and 50% off on Suite category rooms.
※The lowest price that is not conditional. There may be a change in the rate depending on the date.
※Please call the Okura Nikko Hotels Reservation Center or each hotel to make a reservation at least one day prior to your arrival. This special offer is not available for online reservations.
※This benefit is valid only once during the specified period, for a maximum of three nights per stay. Blackout dates for this benefit are December 22 to January 5.
〇Anniversary Dessert
Available when dining at a participating restaurant.(size : 4.7 inch square cake)
Please reserve the restaurant at least 5 PM three days in advance, and mention Anniversary Benefits.
【Applicable Restaurants】
2F All Day Dining「The Garden House」/ 6F Japanese Cuisine/Sushi Bar「Benkay」/ 29F Chinese Restaurant「Toh-Lee」/ 29F Teppanyaki「Icho」/ 30F European Cuisine「La PLAGE」
※Not eligible for sweets buffet at The Garden House and breakfast.
※December 22 to January 5 are blackout dates for use of this award.
Wedding Benefits
〇If you have a wedding reception with 30 or more people, you will receive 5,000 points after the wedding reception.
○If you have a wedding reception with 50 or more people, you will receive 10,000 points after the wedding reception.
・Points will be accumulated for either the groom or the bride.
・It cannot be used in combination with other special bonuses such as introduction benefits from wedding venues.
・If you have already signed up, or if you have been introduced by someone else, such as a wedding reception center, you will not be eligible.
※This cannot be combined with any discounts or special benefits.
Premium Selection Benefits
If you sign up for our hotel's premium selection in One Harmony,
you can enjoy special privileges in addition to your membership status privileges!
○What is the Premium Selection?
Premium Selection is a program that provides members with even greater quality of services and hospitality at your favorite hotel.
If you select a hotel that offers Premium Selection Benefits, you can enjoy Basic Benefits and Hotel Original Benefits and Premium Selection Benefits offered by your chosen hotel.
To register for the Premium Selection, please sign in to your My Account in the One Harmony official website,
Please choose Hotel Nikko Kanazawa from the profile editing.
Hotel Nikko Kanazawa Premium Selection Benefits
Accommodation Benefits
Porte Kanazawa "Central Fitness Club Kanazawa"
1 time discount : 1,100 YEN (regular : 2,200 YEN)
Stay bonus points : 2 times
Restaurant Benefits
15% discount at restaurant "The Garden House"
※Premium Selection benefits varies by participating hotels and offered by the selected hotel only. For details, please inquire each hotel.
※Member can select only 1 Premium Selection hotel.
※Digital Member Card is available to display from My Account & My card.
※Member may change Premium Selection hotel after next April from the registration. Member may change once in a year between 1 April – 31 March.
※No registration fees.
EARN POINTS
Points are earned each time you enjoy the facilities or services of a participating hotel, restaurant or bar. (Exclude tax and service charges.)Loyal, Exclusive and Exclusive Plus Members will also earn bonus points.
Hotel Stays
3 Points for every ¥100
※Exclude tax and service charges.
Restaurants
1 Points for every ¥100
※Exclude tax and service charges.
Bonus points
Loyal +25%
Exclusive, Exclusive Plus +50%
※Points may be calculated differently subject to the hotel, facility or plan/package. Points and stay nights are not earned for some special offered rates and group rates.
※Points are earned only for hotel stays reserved through Okura Nikko Hotels Reservation Center or official websites, or directly with a participating hotel.
※Please provide your Membership Number when making hotel reservations and present your Member Card at check-in. Or present your Member Card when settling the bill at restaurants.
※Points are earned for payment a member made.
Rollover Points(Loyal, Exclusive and Exclusive Plus Members)
Only surplus points earned beyond the amount required to achieve or maintain your membership status during the qualification period may be carried over to the following year (maximum carryover period: one year).
Please note that nights stayed are not eligible for carryover.
Status Upgrade
One Harmony has four types of membership status.
Depending on the number of points earned (used in January to December of each year) or the number of nights stayed, we will invite you to Loyal and Exclusive Member.
The more you use it, the higher your membership status will be.
| Member | Register to One Harmony |
|---|---|
| Loyal | 7,000 or more points or 10 or more nights |
| Exclusive | 20,000 or more points or 30 or more nights |
| Exclusive Plus | 40,000 or more points or 60 or more nights |
※The calculation period for the above criteria will be from January to December 2026. Please note that the status benefits are scheduled to take effect starting in April 2026.
※The membership status is valid for one year (from April to March every year).
※During the period (January to December) for which the points are calculated, if the criteria are achieved, the status will be upgraded by within the next day and will be valid until the end of March of the 2 year after next.
※As for the number of nights stayed, stays arranged through reservation via a travel agency will also earn points. Please show your membership card when you check in.
※Points earned at the time of your stay and the number of nights you stay will be counted as the subject of the computation period on checkout day.
For example, for stays at the end of the year, if the check-out date is the next year, the points earned and the number of nights stayed will be counted in the next year's computation period.
Expiration Date
Each time you earn or redeem points,
the expiration date for all your accumulated points will be extended to two years from the date of the last activity.
REDEEM POINTS
Pay by Points
You can use the accumulated points for accommodation or restaurant payment.
※Please note that there will be no refund of the difference even if the fee you pay is less than the point conversion amount.
You can redeem points starting from 500, with each point worth JPY1 toward your payment.
USE IN YOUR STAY
Stay Award(Accommodation using points)
Enjoy your stay using points, from standard rooms to suites.
After signing, please check the available room types and required points in the Stay Award plan displayed for your desired date.
Upgrade Award(1 Room)
Example of Point Exchange (Period: April 2026 to March 2027)
| Stylish Twin Room ▶ Comfort Twin Room | 1,000pt |
|---|---|
| Comfort Twin Room ▶ Luxe Twin Room | 3,000pt |
| Luxe Twin Room ▶ Deluxe Room (Twin / Double) | 10,000pt |
| Deluxe Room (Twin / Double) ▶ Suite Room | 15,000pt |
F.A.Q. / Contact us
F.A.Q. / Contact us
This document contains frequently asked questions (FAQs) about One Harmony Membership Program.
Click here for F.A.Q.Contact Us
One Harmony
+81-3-6402-3388
Inquiry Form
9:30 a.m. - 5:30 p.m. Tokyo
(Closed Saturdays, Sundays and Holidays)
| Program Rules |